Support

Direct access to the BroadForward helpdesk, and to our open BFX product training sessions for customers and partners.

Portal

BroadForward’s on-line helpdesk portal offers incident logging, tracking and reporting. Log in via the link below.

Emergency incidents

Emergency and critical incidents that require immediate corrective action must be reported by telephone to the BroadForward helpdesk.

NL:

SG:

BroadForward Product Training

Our product training sessions provide a comprehensive overview of our latest features and hands-on exercises. To maintain an optimal learning environment and allow for close technical assistance and Q&A, the number of attendees per training session is limited.For complete information regarding availability, locations, schedules, and the booking process, please send an email to our Service Management Office at smo@broadforward.com

Trusted by

Training

Open BFX product training

In addition to explanations about operating BFX, this training also provides hands-on practicing of different use cases. Sessions are limited to a maximum of 12 participants, and registrations are on a first come first serve basis. Interested in more information about the training, prices and availability? Write us an email.

The training sessions are open, meaning multiple customers participate simultaneously.
Dates and locations are subject to change.
Training sessions take place at various locations and are limited to a maximum of 12 participants per session. Registration is on a first-come, first-served basis.
If you are interested in more information about the training, prices and availability, please get in contact

Upcoming Open BFX Training locations and dates

16 – 18 June 2026 — The Netherlands

22 – 24 September 2026 — USA

FAQ